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Who Should I Call When Death Occurs? Here’s What You Need to Know

22/1/2025

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When a loved one passes away, especially suddenly, it’s natural to feel lost, even overwhelmed. Between the flood of emotions, family, and all the loose ends, making any decision can seem impossible. In moments like these, even the simple question of "who do I call?" can feel like a mountain to climb.

Let me ease your mind here—there is a straightforward answer. Call a funeral director. A reliable, compassionate funeral director is experienced in guiding families through the most difficult of times, handling everything from transportation to paperwork, so you don’t have to carry the weight alone. And in Singapore, you have one of the most trusted names in this field--The Life Celebrant.

Why Engaging a Funeral Director Is Crucial Right After a Loss

In the midst of grief, practical decisions are the last thing anyone wants to make. But certain steps are necessary, and they need to be taken sooner rather than later. Here’s why calling a funeral director, like The Life Celebrant, should be your first move:

  1. Immediate Assistance with Legal Requirements: When a death occurs, particularly if it happens at home, the proper authorities need to be notified. If a doctor isn’t present, you’ll need one to confirm the death. But instead of managing this on your own, funeral directors step in to coordinate with the necessary medical personnel and ensure all legal protocols are followed. They know exactly what needs to be done and guide you through it, step by step.
  2. Transport and Care for the Deceased: Transporting a deceased loved one can be one of the most distressing tasks, yet it’s essential. A professional funeral director can arrange this immediately. They provide dignified care, managing transportation from the location of passing to the funeral home, wake venue or crematorium. With The Life Celebrant, they offer a seamless process, so you can feel assured that your loved one is being treated with the utmost respect and care.
  3. Making logistical arrangements: After obtaining the death certificate, there will be the need to make logistical arrangements such as booking the wake venue and cremation slots. The funeral director will manage all the paperwork and assist in booking with the relevant authorities. They’ll make sure that this is all done seamlessly so that you do not have to worry about the logistical process. 
  4. Personalised Care and Guidance: Engaging a funeral director, such as The Life Celebrant, means having a knowledgeable and compassionate guide by your side throughout the entire process. They bring years of experience to help you navigate the many decisions that arise, offering personalised care tailored to your unique needs. From understanding the legal requirements to coordinating logistics and funeral arrangements, a trusted funeral director provides support at every stage. The Life Celebrant understands that each family’s situation is different and takes the time to walk you through what needs to be done, step by step. 

They offer practical advice, share options for meaningful farewells, and provide reassurance when decisions feel overwhelming. By being there to answer questions and offer solutions, they ensure you don’t have to face this difficult journey alone. 

The Life Celebrant also offers services, such as the Showers of Love ceremony, to help families create intimate and meaningful ways to say goodbye. This is just one example of the thoughtful, compassionate care they provide to honour your loved one’s memory while supporting you through the grieving process.

Step-by-Step Guide on What to Do When a Death Occurs

Here’s a practical breakdown of what to do when a loved one passes away:

Step 1: Certify the Passing

The first step is to ensure the death is certified. If the passing occurs in a hospital, the attending doctor will confirm the death. If the passing happens at home, contact a doctor or medical professional to certify the passing.

If you are unsure whom to call, a funeral director, like The Life Celebrant, can assist. They can arrange for a doctor to come and confirm the passing, relieving you of this initial burden.

Step 2: Obtain the Death Certificate

Once the passing has been certified, the next step is to obtain the official death certificate. This document is necessary for all subsequent arrangements, including burial, cremation, and notifying relevant authorities. You will need to download the death certificate by logging into https://mylegacy.life.gov.sg/ with your Singpass account. 

Step 3: Engage a Funeral Director

Contact a trusted funeral director, such as The Life Celebrant, as soon as possible. They will take over the practical aspects, such as transporting your loved one, managing paperwork, and liaising with hospitals, doctors, and other authorities. Their experience ensures that everything is handled seamlessly and respectfully, so you can focus on being with your family.

Step 4: Discuss Funeral Arrangements

Once immediate requirements are managed, your funeral director will help you plan the funeral. They’ll guide you through decisions about cremation or burial, the wake, and any personal touches you wish to include. The Life Celebrant prides itself on creating personalised ceremonies that reflect your loved one’s life and legacy.

What You Gain by Choosing The Life Celebrant

Here’s a quick summary of why The Life Celebrant is a trusted partner in times of loss:

  • Immediate, 24/7 response for any call, from the moment a death occurs
  • Experienced support in handling legal and logistical matters
  • Respectful transport and care for the deceased
  • Guided paperwork process to save you stress
  • Personalised funeral services tailored to individual and family needs
  • Cultural sensitivity with a deep understanding of Singapore’s diversity

In essence, choosing The Life Celebrant means choosing peace of mind. You’ll have someone by your side who knows the ropes, respects your wishes, and cares about your family’s comfort during this difficult time.

A Final Word on Who to Call

If you’ve just lost a loved one, let someone else carry the weight for you. Engage a funeral director. They are your guide, your advocate, and your support system from the moment you pick up the phone.

So, let The Life Celebrant be that support for you. With one call, they’ll take the reins, ensuring that every detail is handled with professionalism, dignity, and care. When you’re ready, reach them at +65 6684 8488.

Take a deep breath. You’re not alone in this journey. The Life Celebrant is here to honour your loved one’s memory while taking as much off your plate as possible. Contact them today, and let them help you through this delicate process.
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  • Home
  • About
    • Angjolie Mei
    • In Remembrance
    • Media
  • Services
    • Funeral Services >
      • Buddhist Funeral Services
      • Catholic Funeral Services
      • Christian Funeral Services
      • Secular Funeral Services
      • Soka Funeral Services
      • Taoist Funeral Services
      • Living Funerals
      • Memorial Service
      • Funeral Repatriation Services
    • Angel Star 天使心
    • Showers of Love 留心语 >
      • Origami Instructions
    • Parlours
    • Final Resting Place >
      • Burials in Singapore
      • Cremations in Singapore
      • Sea Burial
      • Land Ash Scattering
      • Ash Jewellery
      • Legacy Plant
      • Columbariums
    • Pre-Planning
    • Legacy Planning >
      • Advance Care Planning
      • Lasting Power of Attorney
      • Advance Medical Directive
      • Will Writing
      • Trust
      • Grant of Probate
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